Legal notice
The following information is provided pursuant to the Act on Specified Commercial Transactions of Japan. The content is structured for an apparel e-commerce business primarily engaged in international sales.
| Item | Description |
|---|---|
| Seller | NOBUOKA Holdings, LTD. |
| Representative | Shuichi Nobuoka |
| Address | 68 Tode, Shinichi-cho, Fukuyama-shi, Hiroshima, Japan |
| Telephone | +81 366276812 |
| farang@nobuokaholdings.jp | |
| Website URL | https://teamfarang.com |
| Sales Price | The sales price is the price displayed on each product page. The display currency and tax indication may vary depending on the destination market. |
| Additional Charges | Shipping fees, customs duties, import taxes, customs clearance charges, remittance fees, and any other charges incidental to the purchase. Unless otherwise required by law or separately stated by the Company, customs duties and similar charges shall be borne by the customer. |
| Shipping Fees | Shipping fees are calculated according to the destination country or region, weight, package size, and shipping method, and are displayed during checkout. The business is primarily for international sales, and the carrier is DHL. |
| Payment Methods | Credit card, debit card, and any other method displayed during checkout by the Company. |
| Payment Timing | Payment is processed at the time the order is confirmed or at the timing specified by the relevant payment service provider. |
| Delivery Timing | Orders are generally shipped within 3 to 14 business days after payment confirmation. This may vary for pre-order items, made-to-order items, busy seasons, customs procedures, weather, or other circumstances. |
| Carrier | DHL |
| Returns and Exchanges | Unused items with tags may be returned or exchanged only if the customer contacts the Company within 7 days after receipt, to the extent permitted by law and subject to the Company's separately prescribed conditions. Return shipping fees, refund handling charges, customs duties, and similar charges for customer-convenience returns or exchanges shall be borne by the customer. |
| Defective or Misdelivered Items | If an item is defective, damaged, or misdelivered, please contact the Company within 7 days after receipt. The Company will determine whether to provide a replacement, refund, or other appropriate remedy. |
| Order Cancellation | Cancellation after an order is placed is accepted only if the Company determines that cancellation is possible before shipment. Orders cannot be cancelled after shipment. |
| Quantity Limits | The Company may set purchase quantity limits for certain products. |